Q: How can I track my order on Ozman Fashion?
A: To track your order on Ozman Fashion, simply visit the “Track Order” page on our website and enter your order details to get real-time updates on its status..
Q: What is the return policy for items purchased from Ozman Fashion?
A: We have a hassle-free return policy. If you’re not completely satisfied with your purchase, you can initiate a return within 15 days of receiving the item. Please refer to our “Returns & Exchanges” page for detailed instructions.
Q: How long does it take for my order to be delivered?
A: The delivery time for your order depends on your location and the shipping method selected. Typically, it takes between 7-12 business days for domestic orders and 10-15 business days for international orders. You can find more specific information on our “Shipping & Delivery” page.
Q: What payment methods are accepted on the Ozman Fashion website?
A: We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We ensure a secure checkout process to protect your payment information.
Q: Are international shipping options available?
A: Yes, we offer international shipping options. Please note that additional customs fees or duties may apply depending on your country’s regulations.
Q: Can I cancel or modify my order after it has been placed?
A: Order modifications or cancellations can only be made before the order has been shipped. Please contact our customer support team as soon as possible to check if changes can be made.
Q: How can I contact customer support for assistance?
A: For any assistance or inquiries, our dedicated customer support team is available to help. You can reach out to us through our “Contact Us” page, where you’ll find our contact information
Q: Do you offer gift cards or vouchers?
A: Yes, we offer gift cards that make perfect presents for your loved ones. Gift cards can be purchased on our website and are redeemable towards any product.
Q: Are there any special discounts or promotions available?
A: We frequently run special discounts and promotions. Stay updated by subscribing to our newsletter or following us on social media to be the first to know about our latest offers.
Q: Are the products on Ozman Fashion authentic and of good quality?
A: We take pride in offering only authentic and high-quality Pure Leather products at Ozman Fashion. We source our merchandise directly from Our Production brands and ensure meet our stringent quality standards. Your satisfaction is our top priority.